Firefish +

Twilio

Twilio is the number one customer engagement tool, trusted by businesses around the world.

The Firefish Twilio integration offers a powerful communications solution that keeps you connected with your candidates anytime, anywhere.

Make a call or send an SMS through Firefish and Twilio’s cloud-based API will work its magic behind the scenes, displaying replies and recording chat history against the relevant candidate record in real-time.

Integrations highlights

  • Make outbound calls through VoIP
  • Choose which number you want to appear to candidates so they know whether to return calls to a mobile or office landline
  • All incoming and outgoing messages will be automatically saved in the relevant candidate’s activity history
  • Get alerts to your dashboard in real-time, or set up email notifications so you never miss a candidate’s reply– even when you’re not signed into Firefish
  • A fully white-labelled integration – it’s so seamless you won’t even notice you’re using a third party software!

This integration is free to Firefish customers on Basic, Professional and Enterprise packages.

What is Firefish software?

Firefish Software is a combined recruitment marketing and CRM software that’s changing the way businesses recruit.

To grow in this busy market, you need your recruitment and marketing channels to be seamlessly aligned and managed from one place. Firefish turns your business into an inbound recruitment engine so you reach candidates first.

What is Twilio?

Twilio is a customer engagement platform that connects businesses to customers on any digital channel.

Twilio empowers your teams with modern engagement tools, and unlocks your data for personalized interactions at scale.

Want to know more about our plans and features?

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