Multi-Channel. One CRM.
Conversations in Firefish keep every message, call, and task linked to the right person, job, or company - so nothing falls through the cracks. From SMS replies to calls, every touchpoint is tracked in one place, giving recruiters the context they need to move faster and close more deals.
Your CRM isn’t just where data lives - it’s where conversations turn into revenue.
2-way SMS, instant messaging, and VOIP
Seamless email and calendar integration
Task management that drives action, not admin
Plug-and-play integrations with the tools you already use
Text Candidates and Contacts without Leaving Your CRM
Chasing availability or confirming interviews across phones wastes time and creates gaps in data. Firefish 2-way SMS keeps every text logged against the candidate profile. Recruiters stay fast, responsive, and fully in control.
Send and receive SMS instantly from Firefish
Full history saved to the candidate record
Perfect for high-volume, time-sensitive roles
Chat Where Candidates and Contacts Already Are
Important updates get missed when conversations happen across multiple apps. Firefish captures WhatsApp messages directly into the CRM, storing full history in one thread. Recruiters reduce drop-off and keep every interaction transparent.
Live conversations stored against records
Reduce drop-off with faster, informal comms
Threaded history for transparency and compliance
Your Inbox, Inside Firefish
Email threads scattered across inboxes slow down collaboration. Firefish syncs with Outlook and Gmail so every email lives inside the CRM, linked to the right candidate, client, or job. Teams stay aligned and records stay compliant.
Outlook and Gmail integration
Emails auto-logged against candidates, clients, and jobs
Consistent, compliant record-keeping
Tie Conversations to Clear Next Steps
Without structured follow-ups, opportunities slip through the cracks. Firefish tasks turn every conversation into action, with reminders and visibility across teams. Recruiters stay accountable and pipelines keep moving.
Assign tasks to yourself
Notifications and reminders built in
Task visibility across pipelines for accountability
Call and Log Conversations in One Click
Dialling from external systems adds admin and breaks the data trail. Firefish VOIP partners lets recruiters call directly from the CRM, with every call logged automatically. Notes and analytics provide clear visibility on activity and outcomes.
Click-to-dial from records
Call notes saved instantly in the activity feed
Analytics on call actions and performance
All Channels. One Conversation Hub.
Switching between tools wastes time and risks data loss. Firefish integrates with the platforms recruiters already use, from comms to marketing automation. The result is smoother workflows, faster actions, and one reliable source of truth.
Marketing automation and AI transcription integrations
Secure, compliant data syncing
Faster workflows with less admin
Turning data into revenue
Accelerate profitable agency growth when you put data at the heart of your recruitment agency.
Recruiter Summary
Sarah is a highly motivated marketing professional with a strong background in leading multi-channel campaigns and managing client relationships. She combines analytical skills with creative execution, making her an excellent fit for growth-driven organisations. Candidates like Sarah are in high demand, particularly for mid-senior level marketing leadership roles.
Potential Matches
Digital Marketing Manager
87% match
Company:
BrightWave Tech
Location:
Leeds
Type:
Hybrid
Content & Campaigns Lead
82% match
Company:
Nova Brands
Location:
Manchester
Type:
On-site
CRM Marketing Specialist
72% match
Company:
Horizon Finance
Location:
UK-wide
Type:
Remote
