The recruitment CRM that turns data into revenue

Firefish is recruitment CRM software for growing agencies that want to manage permanent, temporary and contract recruitment in one connected platform.

Bring your candidates, clients, jobs, workflows, marketing, AI agents and reporting together — so recruiters spend less time on admin and more time making placements.
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Trusted by 600+ UK recruitment agencies

Recruitment agencies using Firefish see measurable growth.

15% reduction in operational costs
30% increase in revenue per recruiter

What is Firefish?

Old Way

Manual & Time-Heavy
Leads, contacts, outreach and follow-ups are scattered across spreadsheets, inboxes and individual recruiter notes.
Good candidates sit hidden in the database because records are incomplete, outdated or difficult to search.
Recruiters spend too much time updating records, writing notes, chasing tasks and switching between disconnected tools.
Candidate and client records are added to the CRM but rarely improved, re-engaged or turned into new opportunities.
Activity, pipeline, jobs, placements and revenue are hard to track consistently across different teams and workflows.

Recruiting with Firefish

Built For Growth
Manage leads, contacts, companies, outreach and business development activity in Firefish, so every client relationship is visible and actionable.
Use Match AI, search and enriched contact and candidate data to surface the right people from your existing database faster.
Automate repetitive tasks with email sync, AI summaries, enrichment, workflow actions and smart prompts that keep recruiters moving.
Turn passive, incomplete or forgotten records into searchable, actionable recruitment data that helps create more conversations, matches and placements.
Track activity, pipeline, jobs, placements, revenue and performance in real time across permanent, temporary and contract recruitment.
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Job Workflows

One Recruitment CRM for Permanent, Temporary and Contract Recruitment

Every desk works differently, but your agency data should stay connected. Firefish gives recruitment agencies dedicated workflows for permanent, temporary and contract recruitment, all powered by one CRM.
Permanent Recruitment:
Manage jobs, candidates, clients, shortlists, interviews, offers and placements in one connected workflow.
Temporary Recruitment:
Manage candidate availability, shift scheduling, confirmations, rates, compliance and timesheets for high-volume temp desks.
Contract Recruitment:
Track contractor availability, compliance, contracts, billing, holidays, renewals and reporting from one place.
Engagement

Turn Your Recruitment Database Into a Revenue Engine

Most agencies already have the candidates, contacts and client history they need to grow — but the data is often incomplete, outdated or hard to act on.

Firefish helps agencies enrich records, sync communication, identify candidate intent and surface better matches, so your CRM becomes a source of revenue instead of a place data goes to die.
Data enrichment to keep records complete and searchable
Email sync to capture client and candidate communication
Match AI to surface candidates already in your database
Automation to keep workflows moving without manual chasing
Analytics to show which channels and activities create revenue
AI & Automation

AI Built Into the Recruitment Workflow

Firefish AI helps recruiters move faster across the work they already do every day — from writing job ads and summarising records to matching candidates, enriching data and automating admin.
Match candidates to jobs faster
Summarise candidate and client records
Enrich incomplete CRM data
Sync and organise email activity
Automate repetitive recruitment tasks
Turn database activity into placement opportunities
Business Development

Business Development Built Into Your Recruitment CRM

Recruitment growth starts before the job lands. Firefish helps agencies create leads, enrich prospect data, run outbound sequences and track engagement from the same CRM recruiters use to manage clients, candidates and jobs.

Instead of relying on disconnected sales tools, spreadsheets and inboxes, your team can build targeted prospect lists, personalise outreach, track email opens and clicks, and turn BD activity into measurable recruitment pipeline.
Create and manage new leads
Enrich prospect data with waterfall enrichment
Run outbound sequences from your CRM
Use outbound templates that save time
Track email opens, clicks and engagement
ANALYTICS

From Data to Decisions. From Decisions to Revenue.

Recruitment is full of data – but only if you can see it clearly does it become revenue. Firefish Analytics turns activity into insight, and insight into faster, better business decisions.
Real-time visibility into recruiter and business performance
Benchmark, compare, and forecast with confidence
Discover the channels and strategies that deliver results

Firefish gives you the tools to power every part of your agency

AI & Automation

Automate admin tasks and unlock recruiter productivity.

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Job Workflows

Streamline jobs, candidates, and placements end to end.

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Business Development

Win new clients and grow faster with native recruitment BD tools.

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Search & Match

Find, match and engage top talent in seconds.

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Conversations

Keep client and candidate conversations in one place.

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Analytics

Visualise the data behind every desk and recruiter.

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"I and the team love the level of efficiency and automation that we benefit from with Firefish."

Cameron S, Managing Director. Agency Size: 5-10 Users.

Learn how to grow your recruitment agency

Top Recruitment CRMs for Staffing Agencies 2026
11
 min read

Best Recruitment CRM Platforms for Staffing Agencies 2026

Compare the best recruitment CRM platforms for staffing agencies in 2026. See which tools support temp, perm, contract, sales pipeline workflows and agency growth.
Agency Leadership
11
 min read
How to Fix Recruitment BD Before You Scale
7
 min read

Make Enrichment Work: Build Better Recruitment BD First (with Ben Browning)

More data won’t fix weak BD. It just helps you do the wrong things faster. This guide breaks down how to sharpen your targeting, messaging and outreach so enrichment actually improves outcomes, not just activity.
Business Development
7
 min read
The compounding outbound engine: enrich → multi-channel → measure → improve.
6
 min read

Building an Outbound Campaign for Recruitment Agencies

The compounding outbound engine: enrich → multi-channel → measure → improve.
AI & Automation
6
 min read
If your CRM can’t segment and contact reliably, your BD “activity” is just expensive guessing.
5
 min read

Data Enrichment: The Quiet Growth Lever Behind Recruitment BD in 2026

BD is the #1 priority in 2026 - but most agencies are still running outbound from incomplete CRM data.
AI & Automation
5
 min read
How to Win in Tech Recruitment
8
 min read

Tech Recruitment in 2026: Why the Hardest Sector to Win Is Still the One Worth Chasing

Tech recruitment is hard to crack in 2026, but still worth chasing. Learn how mid-market agencies can win with a clear niche, stronger proof, smarter outreach, and repeatable business development.
Business Development
8
 min read
A 90-Day Growth Strategy
12
 min read

The Focused Recruitment Playbook: A 90-Day Growth Strategy

A practical strategy guide designed for UK & Ireland recruitment agency leaders who want focused, productivity-led growth - not just more activity.
Agency Leadership
12
 min read

Ready to grow smarter?

Book a 15-minute call to see how Firefish helps recruiters work faster and bill more.
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Recruiter Summary
Sarah is a highly motivated marketing professional with a strong background in leading multi-channel campaigns and managing client relationships. She combines analytical skills with creative execution, making her an excellent fit for growth-driven organisations. Candidates like Sarah are in high demand, particularly for mid-senior level marketing leadership roles.
Potential Matches
Digital Marketing Manager
87% match
Company:
BrightWave Tech
Location:
Leeds
Type:
Hybrid
Content & Campaigns Lead
82% match
Company:
Nova Brands
Location:
Manchester
Type:
On-site
CRM Marketing Specialist
72% match
Company:
Horizon Finance
Location:
UK-wide
Type:
Remote

FAQs

What is recruitment CRM software?

Recruitment CRM software helps recruitment agencies manage candidates, clients, contacts, companies, jobs, communication and recruitment activity in one platform. Firefish is built specifically for recruitment agencies, combining CRM, job workflows, business development, AI, automation and reporting.

What does Firefish recruitment CRM do?

Firefish helps recruitment agencies turn data into revenue by connecting candidates, clients, jobs, workflows, marketing, AI and analytics in one platform. Recruiters can manage permanent, temporary and contract recruitment while reducing admin and improving database engagement.

Is Firefish suitable for permanent, temporary and contract recruitment?

Yes. Firefish supports permanent, temporary and contract recruitment workflows. Agencies can manage perm jobs and placements, temp availability and shift scheduling, and contract compliance, billing, renewals and reporting in one CRM.

How does Firefish help recruitment agencies grow revenue?

Firefish helps agencies grow revenue by improving recruiter productivity, increasing database engagement, automating admin and giving leaders real-time visibility across activity, performance and revenue. Firefish users see measurable growth, including a 30% increase in revenue per recruiter.

Does Firefish include AI for recruitment agencies?

Yes. Firefish includes AI and automation to help recruiters reduce admin, match candidates faster, summarise records, enrich data and keep workflows moving. Firefish AI is built into the recruitment CRM, so teams can use AI inside their existing recruitment workflows.

Can Firefish help recruiters make more placements from their database?

Yes. Firefish helps agencies improve database engagement by keeping candidate and client data connected, searchable and actionable. With search and match, profile scoring, enrichment, email sync and analytics, recruiters can identify better opportunities from the data already in their CRM.

Does Firefish include business development tools?

Yes. Firefish includes business development tools to help recruitment agencies manage leads, contacts, companies, outreach, client relationships, sequencing and pipeline activity. This helps agencies connect sales activity to jobs, placements and revenue.

Does Firefish integrate with job boards, email and back-office tools?

Yes. Firefish connects with the tools recruitment agencies use across candidate attraction, communication, sourcing, back office and reporting. Integrations can include email platforms, job boards, calendars, websites, portals, back-office systems and marketplace connections.

Does Firefish support recruitment reporting and analytics?

Yes. Firefish includes recruitment analytics and reporting to help agencies track recruiter activity, desk performance, revenue, channels, jobs and business growth. Firefish Analytics helps agencies turn recruitment data into better decisions and revenue.