What is a recruitment CRM?

A recruitment CRM is a candidate relationship management platform, that gives recruiters the tools to establish, nurture and maintain candidate relationships.

What is the difference between a recruitment CRM and ATS?

A recruitment CRM is designed to help recruiters manage and maintain candidate relationships. Whereas an Applicant Tracking System (ATS) gives recruiters the tools to manage candidate journey through the recruitment process, using dynamic workflows.

Do why recruitment agencies need a CRM?

A recruitment CRM ensures all candidate data is stored in a secure, compliant recruitment database. By using a recruitment CRM, your recruitment agency will have the tools to manage candidate activities and relationships. A recruitment CRM also gives you the tools to generate dynamic reports from across your candidate database.

How much does a recruitment CRM cost?

Firefish Recruitment CRM is available from £60 per month however we provide volume discounts for 11+ users.

Can I customise the data in my recruitment CRM?

You can create custom fields within candidate, client and company records to reflect your recruitment agencies way of working. Ensuring your recruitment CRM works for you.

Recruitment Agency Compliance | Firefish Software

Built-in protection for your recruitment agency

Protect your agency, candidates, and clients with water-tight compliance workflows built into your recruitment CRM.

With native compliance workflows on Firefish, recruiters can place candidates in confidence, safe in the knowledge that all mandatory checks have been completed. From company terms and right-to-work documentation to credit checks and data retention - take control of compliance across your recruitment agency.

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dATABASE sECURITY

Water-tight security features for your CRM

User Profiles

Compartmentalise the data in your CRM for better security and set clear permissions for each type of user.

2-Factor Authentication

Safeguard your CRM from unauthorised access with two unique forms of login protection.

Time / IP Resrictions

Protect your CRM and ensure a positive work/life balance for your recruiters by restricting access to known working locations and office hours.

Candidate Compliance

GDPR Workflow

Ensure GDPR compliance with fully auditable, automated processes that flag records due for deletion or renewal and allow recruiters to decide.

Reference Management

Request references from candidates and direct them to the candidate portal to input or upload. Track reference requests and see when references come in.

Custom Compliance Controls

Set controls on what information is mandatory for candidates and what stage of each job workflow can be reached without full compliance sign off.

Candidate Compliance Workflows

Utilise water-tight compliance workflows to ensure that every successful placement is signed off and compliant, protecting your agency and your clients.

Company Compliance

Custom Terms Banding

Create standard or custom terms for each salary banding for every company in your CRM. Track and send terms proposals and set follow-ups for account reviews.

Credit Checks

Record the credit status of the companies in your CRM to ensure your only engage with businesses with the means to pay.

Company Compliance Workflows

Set compliance rules to ensure that roles can only be worked for fully compliant companies with signed terms and positive credit status.

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What is Recruitment Compliance?

Recruitment compliance is for ensuring that candidates in the hiring process meet the legal and policy expectations required to work in their desired role. This will often include a legal right to work and/ or certain certifications relevant to the industry that the candidate wants to work in.

Why is Recruitment Compliance Important?

Recruitment compliance is very important for recruitment agencies as poor compliance can have series ramifications. Working with uncompliant businesses and candidates can lead to wasted time and resources if placements fall through, placing an uncompliant candidate can seriously harm your professional reputation. And at worst it may even lead to financial sanctions.

How do you manage recruitment compliance?

A good CRM will have compliance workflows that integrate seamlessly across your recruitment activities. Make your compliance by ensuring that your candidates all have the relevant ID, Right to work and certification documents uploaded on your system. User permissions should also be set to ensure that only credit-checked companies can be worked with and placements must be signed off by an appointed senior colleague or compliance user.

How do you review your current database for compliance?

Using reporting features in your CRM or even a search functionality you can highlight the candidates requiring compliance details and reach out. You can also track the activity of your recruiters to make sure everyone is taking the time to ask for and update compliance details. Having a comprehensive candidate record is also essential for building a timeline of any communications and uploading of documents.

How do you stay compliant with GDPR in recruitment?

Stay on top of the candidate GDPR consent by allowing them to choose their own preferences in their candidate portal. With good recruitment software you can also set up triggers that will inform you when a candidate’s consent has expired, prompting you to reach out and confirm their preferences once again.

Recruitment Agency Compliance

Safeguard your data with
‍ built-in recruitment compliance

Ensure water-tight compliance with seamless workflows woven through your CRM.

Built-in protection for your recruitment agency

Candidate Compliance

Company Compliance

Database Security

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