Environmental, Social and Governance  

Sustainability Statement

At Firefish Software, we understand that we have a responsibility to not only our business and stakeholders but also to our planet. We believe that by prioritising sustainable business practices, we can create a brighter future for generations to come. That's why we're committed to integrating Environmental, Social, and Governance(ESG) factors into all of our decision-making processes and operations. We know that our actions have a significant impact on the environment, communities, and economies where we operate, and we're dedicated to mitigating these impacts through responsible business practices.

Having been a 'remote first' company since 2020, we're able to closely monitor our carbon footprint and waste generation. We take pride in our sustainable practices while working from home and in our Hub, and we're continuously striving to improve our environmental performance. We actively seek out suppliers and partners who share our values and commitment to social responsibility and sustainability. Together, we can make a positive impact on our planet and create a brighter future for all.

Firefish World

What Firefish Does


Where practical, all hardware that reaches the end of its lifespan is returned to our Hub; approximately 85% is recycled by a trusted 3rd party supplier. Where possible, we re-deploy equipment between Fish.


Energy consumption at our Hub has significantly decreased since the move to being a ‘remote first’ company in 2020. Our energy provider uses more than 75% renewable energy as of latest data. We also exclusively use energy efficient LED lightbulbs in our Hub.

Coffee Recycling

Coffee is a vital part of Firefish, so we exclusively purchase coffee pods that fund sustainability projects in the countries where it is grown, along with being fully recyclable or compostable. These sustainability projects will have an impact on climate change by managing farming practices in the coffee-growing regions of Africa and Central America.


Our Hub has multiple recycling bins for all types of recyclable material. We commit to recycling as much of our waste as possible and practical; recycled cardboard packaging for our new employee starter kits, recyclable paper cups, plates and straws.


At Firefish we are committed to using sustainable products wherever possible. We are also committed to purchasing no single-use plastics for use within our Hub. All of our new employee kit deliveries are packaged into as few boxes as possible, to reduce the carbon emissions generated. All merch and employee products are sourced from suppliers that provide fully recycled options.

Paper Waste

All confidential waste and paper generated is treated with the utmost care and security. Our secure recycling process ensures that sensitive information is properly destroyed and recycled in a responsible manner.

What Our Suppliers Do

Firefish People

HR/Culture Software

Our HR system supplier has implemented a number of initiatives to reduce their environmental impact. They have set a goal to achieve carbon neutrality by 2024 and are investing renewable energy to power their data centers. They also have measures in place in their offices encouraging their employees to adopt sustainable practices to reduce waste and increase recycling. Their software also helps to reduce paper documentation and manual processes thus reducing their carbon footprint!

Firefish Cloud Hosting

Cloud Hosting

Our cloud platform has made a commitment to sustainability, aiming to be carbon negative by 2030. To achieve this they are investing in renewable energy, implementing carbon capture technology and encouraging sustainable practices across their operations. They offer customers the ability  to track their carbon emissions with tools such as their sustainability calculator. They have also introduced sustainable technologies such as AI for Earth and smart building management systems, to help businesses reduce their environmental impact.

Firefish Payment Processing

Payment Solution

Our payment supplier is committed to sustainability and reducing their carbon footprint, having already achieved carbon neutrality in their UK operations. They have implemented a number of initiatives to reduce their environmental impact, including investing in renewable energy, offsetting their emissions through verified carbon credits, and reducing travel by encouraging remote work. Additionally, they encourage their customers to switch to paperless Direct Debit mandates, reducing the environmental impact associated with paper-based processes.

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