Temp Recruitment Software Built for High-Volume Recruitment Agencies

Firefish gives UK temp recruitment agencies one platform to manage candidates, clients, shifts, rates, compliance, timesheets and communication — without switching between disconnected systems.

Built for busy temp desks, Firefish helps your team capture candidate availability, fill shifts faster, confirm workers online, manage rates and keep every booking moving from the same recruitment CRM.
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One Platform. Endless Possibilities for Temp Agencies.

Automated Compliance Check
Full compliance, timesheets, and reporting
Native shift scheduler built-in

One Platform for the Full Temp Recruitment Workflow

Temp recruitment moves fast. Firefish brings candidate availability, shift scheduling, confirmations, rates, timesheets and automation into one connected platform, so your team can fill shifts faster, stay compliant and keep work moving.

Candidate Availability & Self-Service

Let candidates update availability, submit compliance documents, view schedules and manage key details through your candidate portal, while recruiters stay in control inside the CRM.

Shift Scheduling & Confirmations

Create shifts, upload them in bulk and send confirmations by SMS, email or WhatsApp. Candidates can accept online in one click, giving recruiters instant visibility.

Rates & Compliance

Manage standard, post-parity, overtime and special rates across clients, jobs and sites, with automation to support AWR, breaks and temp recruitment compliance.

Timesheets, Integrations & AI

Connect bookings to timesheets, payroll and billing, while using job board integrations, email sync and AI-powered automation to reduce admin and speed up delivery.
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Capture Candidate Availability Before the Shift Needs Filling

Give candidates a simple way to keep your agency updated through your branded candidate portal.

With Firefish candidate self-service, candidates can register, submit availability, view upcoming schedules, update key details and provide compliance information. Recruiters can also update availability inside the CRM, keeping your desk in control.
Candidate availability through the candidate portal
Recruiter-managed availability inside the CRM
Available and unavailable time periods
Upcoming schedule visibility
Agency-defined candidate fields
See who is available, compliant and ready to work before your recruiters start filling shifts.

Confirm Shifts with One-Click Candidate Acceptance

Send shift confirmations from the Firefish shift schedule and let candidates accept online in one click.

Confirmations can be sent by SMS, email and WhatsApp, either individually, in bulk or through automated triggers. When a candidate accepts, the booking updates in Firefish. If they decline, the recruiter is notified and the shift stays open.
SMS, email and WhatsApp confirmations
One-click online candidate acceptance
Single and bulk confirmation sending
Automated triggers from the shift schedule
Recruiter alerts when candidates decline
Reduce shift-chasing admin and give recruiters a live view of confirmed and open bookings.

Manage Complex Temp Rates and AWR with Confidence

Firefish helps agencies manage different pay and charge rules across clients, sites, jobs and workers.

Manage standard, post-parity, overtime and special rates in one place, with automation rules for AWR, breaks and rate-related compliance. Rate data also connects into timesheets, payroll and billing workflows.
Standard, post-parity and overtime rates
Special rates by client, job or site
Multi-site rate management
AWR and break rule automation
Timesheet, payroll and billing connectivity
Keep rates consistent and give recruiters confidence that the right rules are being applied.

Upload High-Volume Shifts in Bulk

For busy temp desks, creating shifts one by one slows everything down.

Firefish supports bulk shift upload using CSV, spreadsheet and template import, helping agencies get large schedules into the system quickly. Built-in validation checks help spot missing or incorrect details before shifts go live.
CSV shift upload
Spreadsheet import
Template-based upload
Validation checks before processing
Matching to available and compliant candidates
Ideal for high-volume temp agencies managing large schedules, repeat bookings and fast-moving client demand.

Native Shift Scheduling for Busy Temp Desks

Firefish includes native shift scheduling, helping recruiters create, manage and track bookings inside the same platform.

Your team can manage open shifts, assign candidates, trigger confirmations and keep booking details connected to the candidate, client, job, rate and compliance record.
Open and filled shift visibility
Candidate assignment from the scheduler
Connected client, job and candidate records
Shift confirmation triggers
Live schedule management
Give your temp desk one clear view of the work that needs to be filled, confirmed and completed.

Candidate, Client and Recruiter Communication in One Place

Keep candidate and client communication connected to the right CRM records.

With Outlook and Gmail email sync, recruiters can keep conversations visible in Firefish. SMS, email and WhatsApp shift confirmations help agencies reach candidates through the channels they already use.
Outlook email sync
Gmail email integration
SMS, email and WhatsApp confirmations
AI-powered matching and summaries
Automation rules and AI agents
Help recruiters spend less time chasing updates and more time filling shifts.

“The interactive candidate portal allows candidates to take ownership of their profile, update availability and set up automatic job alerts.”

James C, Operations Manager. Construction Staffing, 11–50 employees.

Other Modules

Business Development

No toggling tools, no copy-paste chaos. Just full-funnel visibility and smarter business development.

Analytics

Firefish Analytics turns activity into insight, and insight into faster, better business decisions.

Conversations

Keep every message, call, and task linked to the right person, job, or company.

Search and match

AI-powered matching, you’ll surface the best-fit candidates faster - and never leave value sitting idle in your CRM.

Job Workflows

Smooth, data-driven processes, with features designed to capture revenue faster and keep you compliant at every step.

Turning data into revenue

Accelerate profitable agency growth when you put data at the heart of your recruitment agency.
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Recruiter Summary
Sarah is a highly motivated marketing professional with a strong background in leading multi-channel campaigns and managing client relationships. She combines analytical skills with creative execution, making her an excellent fit for growth-driven organisations. Candidates like Sarah are in high demand, particularly for mid-senior level marketing leadership roles.
Potential Matches
Digital Marketing Manager
87% match
Company:
BrightWave Tech
Location:
Leeds
Type:
Hybrid
Content & Campaigns Lead
82% match
Company:
Nova Brands
Location:
Manchester
Type:
On-site
CRM Marketing Specialist
72% match
Company:
Horizon Finance
Location:
UK-wide
Type:
Remote

FAQs

What is temp recruitment software?

Temp recruitment software helps recruitment agencies manage temporary workers, clients, shifts, availability, compliance, rates, timesheets and communication from one connected platform.

Firefish is built for UK recruitment agencies that need to manage high-volume temp recruitment without relying on disconnected spreadsheets, schedulers and admin tools.

Is Firefish a good temp recruitment CRM?

Yes. Firefish is a full recruitment platform for agencies managing temporary, permanent and contract recruitment.

It gives recruiters one place to manage candidates, clients, jobs, shifts, rates, compliance, timesheets, communication, integrations and AI-powered automation.

Does Firefish include shift scheduling?

Yes. Firefish includes native shift scheduling, helping recruiters create, manage and fill temp shifts directly inside the platform.

Recruiters can manage open and filled shifts, assign candidates, trigger confirmations and keep shift details connected to candidate, client, job, rate and compliance records.

Can candidates update their availability in Firefish?

Yes. Candidates can submit availability through the Firefish candidate portal.

They can show when they are available or unavailable, view upcoming schedules, submit compliance details and update agency-defined fields. Recruiters can also update candidate availability inside the CRM.

Can candidates accept or decline shifts online?

Yes. Firefish lets agencies send shift confirmations by SMS, email and WhatsApp.

Candidates can accept shifts online using a one-click workflow. If a candidate declines, the recruiter is notified and the shift remains open so the team can find a replacement quickly.

Does Firefish manage temp rates?

Yes. Firefish supports rate management for temporary recruitment agencies.

Agencies can manage standard, post-parity, overtime and special rates across clients, jobs and sites, with automation rules to support AWR, breaks, timesheets, payroll and billing workflows.

Does Firefish integrate with job boards and back-office tools?

Yes. Firefish integrates with Indeed, CV-Library, Reed and 40+ other job boards.

It also supports Outlook and Gmail email sync, back-office integrations, pay and bill integrations, plus a Chrome extension for sourcing candidates faster, enriching records and reducing manual data entry.