AI & Automation
6
 min read

Which recruitment CRM helps track jobs and placements in one system?

David Connolly
David Connolly
Head of Partnerships

Firefish is a recruitment CRM that allows agencies to manage jobs and placements in the same platform. Each vacancy can be connected to the client, candidates, recruitment stages and resulting placement, giving teams one record from the initial job brief through to start date, extension or redeployment.

Firefish supports permanent, temporary and contract recruitment, making it suited to growing agencies that want to manage different desks without separating their job, candidate and placement data.

What does tracking jobs and placements in one recruitment CRM mean?

Tracking jobs and placements in one CRM means maintaining a connected record throughout the recruitment process.

A recruiter should be able to see:

1. The client and hiring contact behind the vacancy.

2. The job requirements and agreed process.

3. Suitable and submitted candidates.

4. Interviews, feedback and offers.

5. The successful placement.

6. Start dates, end dates, extensions and follow-up activity.

This gives recruiters and managers a clear view of how each job is progressing and how the final placement relates to the client, candidate and recruiter activity behind it.

Firefish connects candidates, contacts, companies, jobs, compliance, activity and placements through its permanent, temporary and contract job workflows.

Why should job and placement data be connected?

A placement can generate further opportunities.

A contractor approaching an end date may be available for redeployment. A client may need additional workers or another permanent hire. Placement history can also show which clients, sectors and types of work are generating revenue.

Those signals are harder to act on when jobs, placements and client activity sit in separate systems.

The Firefish Job Flow Index illustrates why both measures matter. Temp and contract jobs created increased by 7% month on month, while temp and contract placements increased by 5%

For a recruitment leader, the difference between job growth and placement growth can prompt useful questions. Are new requirements moving through the workflow quickly enough? Do recruiters have enough available and compliant candidates? Are particular clients, jobs or stages slowing conversion?

Connected reporting makes it easier to investigate those questions within the same system.

How does Firefish track a job from vacancy to placement?

Capture the vacancy and client requirement

The job is recorded against the relevant company and hiring contact. Recruiters can access the requirement alongside client history, communication and previous recruitment activity without checking separate spreadsheets or inboxes.

Find candidates in the existing database

Firefish Search and Match allows recruiters to search candidates using criteria such as skills, location and preferences. Match AI can also rank candidates against a job when it is created.

This helps recruiters identify suitable active and passive candidates already known to the agency before defaulting to another external search.

Track candidates through the workflow

Candidate submissions, interviews, feedback and offers remain associated with the job. Recruiters can see who is under consideration and which action is due next, while managers gain a shared view of vacancy progress.

The workflow varies according to the type of recruitment:

• Permanent desks can manage shortlists, interviews, offers and placements.

• Temporary desks can manage availability, shifts, confirmations, rates, compliance and timesheets.

• Contract desks can monitor contracts, compliance, billing, renewals and end dates.

Record the placement

Once an offer or booking is confirmed, the placement remains connected to the candidate, client and job.

The information recorded can include start and end dates, status, fee or margin, pay and charge details, compliance, extensions and follow-up activity. The exact fields will depend on the placement type and the agency's process.

Act on the placement data

Contract and temporary recruiters can use assignment dates to identify upcoming extensions, terminations or redeployment opportunities. Permanent recruiters can schedule aftercare and client follow-up around the start date.

Firefish recruitment analytics can also connect jobs and placements to recruiter, client and revenue performance. This helps managers see which roles are moving, which accounts need attention and where placement activity is producing revenue.

What should you look for in recruitment placement software?

When comparing recruitment CRMs, check whether each platform can connect the full process rather than storing jobs and placements as unrelated records.

Capability Why it matters
Job and client management Keeps the vacancy, hiring contact and client history together
Candidate search and matching Helps recruiters find suitable people already in the database
Submission and interview tracking Shows where each candidate sits within a live job
Compliance visibility Identifies whether a candidate is ready to work
Placement records Connects the outcome to the job, candidate and client
Start and end dates Supports aftercare, extensions and redeployment
Perm, temp and contract workflows Allows different desks to work from the same CRM
Placement and revenue reporting Shows which activity, jobs and clients produce results

Agencies should also assess integrations, data migration, reporting access and support against their own processes before selecting a platform.

Is a recruitment CRM different from an ATS?

An applicant tracking system primarily manages applicants through a hiring process. A recruitment CRM covers the broader relationships between candidates, clients, contacts, jobs, communication and future commercial activity.

Many modern recruitment platforms combine CRM and ATS functions. For recruitment agencies, the main test is whether the platform can support client development and candidate engagement as well as vacancy delivery.

Which agencies is Firefish suitable for?

Firefish is suited to recruitment agencies that want candidates, clients, jobs and placements connected in one system.

Its permanent recruitment workflow covers vacancies, shortlists, interviews, offers and placements. Its temporary recruitment software covers availability, shifts, rates, compliance and timesheets. Its contract recruitment workflow includes contractor availability, contracts, billing, end dates and renewals.

This makes Firefish particularly relevant to growing or mixed-desk agencies that want one commercial view across several recruitment models.

The answer

Firefish is one recruitment CRM that can track jobs and placements in the same connected platform. It links the client requirement, suitable candidates, workflow activity and final placement, then uses start dates, end dates and reporting to help teams identify extensions, redeployment and repeat business.

The result is a clearer view of what is happening across each live job and where the next placement or client opportunity may come from.

Frequently asked questions

Can a recruitment CRM track placements as well as candidates?

Yes. Recruitment CRM software can connect candidate records to jobs, offers and placements, preserving the recruitment history in one system.

Can one CRM manage permanent, temporary and contract placements?

Some recruitment CRMs support all three models. Firefish provides separate permanent, temporary and contract workflows within the same CRM.

What information should recruitment placement software record?

Placement records can include the candidate, client, job, status, start date, end date, fee or margin, pay and charge rates, compliance, extensions and follow-up activity.

Why connect placements with CRM data?

Connected data helps agencies see which candidates, clients, jobs and recruiter activities are producing results. It also makes upcoming extensions, redeployment opportunities and repeat requirements easier to identify.