In a competitive market, it is essential for recruitment agencies to take the necessary steps to simplify processes that enable them to maximise efficiency and accelerate profitable growth.
For an agency to flourish, their CRM should consolidate all recruitment operations into one platform, enhancing the efficiency, accuracy, and collaboration of recruitment teams. It should streamline processes by eliminating the need for multiple tools, automate repetitive tasks, and centralise data management, reducing errors and improving compliance.
However, not all recruitment CRMs deliver this. This was a challenge that GLS Hub were experiencing. As Bullhorn customers, they found that Bullhorn was becoming increasingly overcomplicated which was detrimental to their day-to-day recruitment operations.
Alongside this, it was also becoming increasingly expensive. CEO Chris Antoniou knew that they had to simplify their tech stack to put a focus back on efficiency, “we decided to switch to Firefish from Bullhorn to simplify our systems”.
Firefish provided GLS Hub with an all-in-one solution without complex add-ons and additional charges. Our native search and match features, analytics, web and much more are all included in their costs, helping them achieve the simplicity they were aiming for.
While Bullhorn offers a robust database solution, its reliance on marketplace integrations for advanced features can lead to increased costs and complexity for customers looking to scale their operations.
GLS Hub were experiencing challenges even at a basic task level when using Bullhorn as their recruitment CRM.
Even simple things such as arranging callback dates were becoming overly complicated and causing frustration amongst their recruiters, leading to a lack of engagement with the CRM.
“When setting callback dates and follow up dates in Bullhorn, we had to input everything into outlook again.”
Such a simple process was costing recruiters hours of admin time per week and when rolled out across all other processes and stacked up against the cost of Bullhorn licences it was becoming impossible to generate a positive ROI from Bullhorn.
It was time for a change.
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GLS Hub were in the market for a cost-effective, user-friendly recruitment CRM and decided to give Firefish a go. GLS Hub told to us that:
“Firefish has automated our recruiter tasks and ensures everything is updated in both the CRM and outlook. This has reduced manual tasks and removes human error. Since moving to Firefish we’ve found it much easier to keep on top of client, candidate and prospect follow-ups. With Firefish automatically creating tasks and to-do lists, it has enabled our recruiters to become more efficient.”
Moving to Firefish has enabled them to maximise two key, yet simple features that should be essential to any recruitment CRM.
Moving from a difficult to configure and use Bullhorn, GLS Hub have found success in Firefish. Enabling them to execute simple recruitment operations and processes with a user-friendly, cost-effective CRM solution that scales with their agency. If you want to streamline recruitment processes without a costly integration, try Firefish.
Speak to an expert today to learn how Firefish can reduce admin in your agency through AI and automation.
